Frequently Asked Question

What do I do if I’m not getting email notifications about my ticket?

Last Updated 6 months ago

Make sure you’re checking the email address associated with your CHASS Support account. If you’re not receiving notifications:

  • Check your spam or junk folder.
  • Ensure the email address in your account is correct.
  • If issues persist, contact our support team ([email protected]) to verify your email settings.

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